Sector Growth, Youth Jobs and Inclusion: The Role of GBS and Digital Sector Bodies

Sector Growth, Youth Jobs and Inclusion: The Role of GBS and Digital Sector Bodies

The Global Business Services (GBS), IT Outsourcing, and Business Process Outsourcing sectors are increasingly recognised as powerful engines of economic growth, export competitiveness, and large-scale inclusive job creation. But competitiveness and inclusive youth jobs don’t emerge on their own, they are deliberately built through strong ecosystems, with sector bodies at the centre.

The Global Economic Transformation Will Be Local

The Global Economic Transformation Will Be Local

We are at the dawn of a new age: the climate transition is upon us, the era of hyper-globalization is receding, middle classes worldwide are under strain, and poverty reduction in developing countries faces new headwinds. Even without the destabilizing shifts brought about by US President Donald Trump’s international trade and foreign aid policies, the world would be desperate for new solutions.

Shaping the Future of GBS and Digital Work

Shaping the Future of GBS and Digital Work

The GBS and Digital sectors have been identified as a generator of an outsized proportion of youth employment opportunities. With the GBS and Digital Jobs Project, delivered in partnership with Mastercard Foundation, targeting the creation of 200,000 digital and GBS jobs in Rwanda and South Africa by 2030, these sectors must continue to be the focus of acute analysis to ensure the continent’s most excluded youth benefit from its growth.