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Sector Growth, Youth Jobs and Inclusion: The Role of GBS and Digital Sector Bodies

Knowledge & Research

Sector Growth, Youth Jobs and Inclusion: The Role of GBS and Digital Sector Bodies

The Global Business Services (GBS), IT Outsourcing, and Business Process Outsourcing sectors are increasingly recognised as powerful engines of economic growth, export competitiveness, and large-scale inclusive job creation. But competitiveness and inclusive youth jobs don’t emerge on their own, they are deliberately built through strong ecosystems, with sector bodies at the centre.

The Global Economic Transformation Will Be Local

Case Studies

The Global Economic Transformation Will Be Local

We are at the dawn of a new age: the climate transition is upon us, the era of hyper-globalization is receding, middle classes worldwide are under strain, and poverty reduction in developing countries faces new headwinds. Even without the destabilizing shifts brought about by US President Donald Trump’s international trade and foreign aid policies, the world would be desperate for new solutions.

Harambee In the News – Jan – May 2026

Harambee in the News

Harambee In the News – Jan – May 2026

Harambee in the News: A snapshot of where Harambee Youth Employment Accelerator was featured in the media each month, reflecting ongoing conversations around youth employment, inclusive hiring, and the partnerships helping to connect young people to meaningful work opportunities across South Africa.

Beyond the Storm: Transforming the youth employment landscape through data and bold action

Breaking Barriers

Beyond the Storm: Transforming the youth employment landscape through data and bold action

Fifty years after the student uprising that defined Youth Day on 16 June 1976, South Africa’s young people have secured their political freedom, but the struggle for economic inclusion continues. They face challenges on two fronts: the persistent systemic barriers of the past, and a world that is becoming increasingly complex and unpredictable. Current volatility in geopolitics and the resulting oil shocks are clouding the economic groundwork that must form the foundation of job growth.

Shaping the Future of GBS and Digital Work

Case Studies

Shaping the Future of GBS and Digital Work

The GBS and Digital sectors have been identified as a generator of an outsized proportion of youth employment opportunities. With the GBS and Digital Jobs Project, delivered in partnership with Mastercard Foundation, targeting the creation of 200,000 digital and GBS jobs in Rwanda and South Africa by 2030, these sectors must continue to be the focus of acute analysis to ensure the continent’s most excluded youth benefit from its growth.