Hospitality Team Leader


Cape Town


We are seeking a proactive and organised individual to join our team as an Office Team Leader. As the central point of contact for our new Cape Town office, you will play a crucial role in ensuring smooth operations and a welcoming environment for both staff and visitors.

  • Front Desk / Reception
    • Manage the receptionist and the front desk and provide support with training and inspection of requirements specific to the profile from time to time
  • Logistical support through communication of daily, weekly and monthly goals as per managers directive
  • Room / Meeting Allocations
    • Management of room allocations and the Skedda booking system
  • Coordinate upkeep of office space, meeting rooms and external meetings and guests
  • Engagements / Catering
    • Dedicated management of all engagements and meetings and building relationships with local food and beverage businesses at Makers Landing
  • Effective management of team capacity and delegation i.e. set up coordination, grocery shopping coordination
  • Recycling
    • Aligning with the V&A’s strong recycling ethos; integrating their collection programme into our office operations
  • Responsible for effective stock control management i.e. stationery, consumables, and perishables
  • Parking
    • Coordinating with the V&A team for our dedicated parking spaces, managing pre-paid parking tickets for additional needs
  • SmartWorks
    • Overseeing the closet in our new offices, managing and tracking clothing donations and distribution.
  • Immersions
    • Preparing and organising the office for immersions, and running them
  • Build relationships with other functions in the business
  • Ensure that customers are kept happy and satisfied by ensuring that prompt response and efficient service is provided at all times
  • Ongoing reinforcement of the Harambee Way of Working
  • Matric / Grade 12
  • Minimum of 5 years’ experience in a similar position
  • Proficiency in Microsoft Office Suite and booking systems is important
  • Previous experience in office coordination or event planning is preferred
  • The ideal candidate should possess excellent communication and organisational skills, with a keen attention to detail and a customer-focused approach.
  • They should be adept at problem-solving, flexible in adapting to cchanging priorities, and able to work effectively within a team.
  • As is the ability to manage time efficiently and meet deadlines.
  • Along with strong interpersonal skills and a proactive attitude.

Apply for this position by sending your CV to, including the position you are applying for in the subject line.

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