Outsourcing business models are fluid. Over the years, many approaches have come to the fore only to be replaced by more innovative solutions. Recently, impact sourcing has emerged as a way of supplying services to clients in a socially responsible manner. Certainly,...
The 8th April saw Ryan Strategic Advisory along with the CX Outsoucers team and a great line-up of global thought leaders announcing the outcome of the Annual Front Office BPO Omnibus Survey, 2021 Most Favored Offshore CX Delivery Location award. South Africa, after...
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