UX Co-ordinator
location
Johannesburg/Cape Town/Hybrid
ABOUT THE ROLE
The UX Co-ordinator helps to manage the timely delivery of product pilots, end-user tests and user workshops in line with the needs of the product team.
JOB DESCRIPTION
- Engage with the product team to begin to develop an understanding of our youth and partner facing product suites.
- Work closely with the UX manager and head of design to understand our research needs.
- Assist in the documentation of these needs.
- Assist in the development of surveys, work shops or user test designs.
- Engage in practice sessions around these tests.
- Greet testing participants and handle administration needs around these tests.
- Assist in the running of these tests in various roles as needed and skills development.
- Work against project plans, engaging with team members to ensure timely delivery, and regularly communicating back to relevant stakeholders on user testing project progress.
- Handle all administration related to the recruitment of end-users for product research needs: identification, communications, welcoming, collecting key documents required for invoicing.
MINIMUM REQUIREMENTS
- Matric / Grade 12.
- Experience or educational background in any technical field (design, dev, UX, QA, front-line support) (preferred).
- Minimum of 2 years’ experience (depending on educational background).
- Project management – organised and keen attention to detail.
COMPETENCIES
- Problem solving
- Communication skills
- Technical understanding
- Accuracy
- Attention to detail
- Peoples skills
