Evan Jones

Group Strategy Director

Evan Jones is Group Strategy Director of Harambee Youth Employment Accelerator. He manages portfolios ranging from digital strategy, new market development, to Harambee’s leadership in sectors like globally transacted services. Evan joined Harambee from Webhelp, a French/UK-based global operator, where he served as COO to rapidly scale Webhelp’s South African operations to nearly 2,000 staff. Previously, Evan worked with Discovery Health to transition and operate their North American operation, Destiny Health. At TalkTalk (Carphone Warehouse), Evan was responsible for the company’s offshore (UK & South Africa) contact centre outsourced relationships, managing 5 outsourced partnerships covering 3,500 staff undertaking various BPO functions. Evan has also served as the Director of Operations for Merchants South Africa, managing the country’s largest outsourced operations across various verticals and geographies. Evan also serves as Chairman of the South Africa’s industry body overseeing globally transacted services

Other Interesting Articles

Harambee in the News

Effort Needed to Move Impact Sourcing to BPO Mainstream

14 Jul 2021

Ryan Strategic Advisory says that now is the time for big ideas about how new ways of doing business in CX and BPO can drive positive social change.


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Sector innovation creates new work from home call centre jobs for SA youth_image

Harambee in the News

Sector innovation creates new work from home call centre jobs for South African youth

09 Jul 2021

Collaboration between industry stakeholders proves it’s ability to unlock jobs.


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Harambee in the News

Skilling innovations for trade occupations

05 Jul 2021

Plumbing sector leads a new approach to apprenticeships, increasing youth employment and enhancing the sector


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