The future of work has been accelerated by Covid-19 and the future is now. But what does this mean for unemployed young people in Africa? What needs to be done to unlock its potential? Our Chief Impact Officer, Sharmi Surianarain, chats to Marie-Noelle Nwokolo from...
With the mobile phone at the center of Africa’s digital connectivity, creative entrepreneurs are leveraging technology to build the continent’s digital future. CNN’s Inside Africa takes a look at how tech is helping young Africans, and includes Harambee...
The 8th April saw Ryan Strategic Advisory along with the CX Outsoucers team and a great line-up of global thought leaders announcing the outcome of the Annual Front Office BPO Omnibus Survey, 2021 Most Favored Offshore CX Delivery Location award. South Africa, after...
Whatever you make of the latest data, it’s clear that things are still very tough for our economy. The unemployment numbers show it: nearly two-thirds (63.2%) of young people are not in any form of education, training or work. The answer seems to be big economic...
The South African global business services (GBS) sector, also known as business process outsourcing (BPO), is targeting 100 000 new jobs by 2023 and 500 000 by 2030. This, as the sector managed to be one of the few industries that created job opportunities amid the...
